Retention Marketing Services

We help Nigerian brands get past customers to buy again. Plus online stores, SEO and ads when you need them.

Retention marketing services at work: the Z3 Hairs store collecting emails with a pop-up
z3hairs.com

Our main service

Retention marketing that brings buyers back

We put your customers in one list, then follow up by email, WhatsApp and SMS so they buy again. We set it up and run it every month.

  • One customer list and CRM, with consent recorded
  • Welcome, thank-you and reorder reminders
  • Loyalty, referral and win-back campaigns
  • A monthly report in naira
Z3 Hairs email: The Debut of the Season, Wig Milan in four shadesDang! concept email we designed as a sample (not client work): Loved By You
A Z3 Hairs email we write and send, and a Dang! concept email from our design samples

Also from us

An online store your customers can order from anytime

Selling only in DMs? We build a fast store with Paystack checkout, and every order saves the buyer’s details.

  • Store design and build, on any phone
  • Paystack payments: cards, transfers and USSD
  • Stock, orders and delivery in one dashboard
  • Sign-up pop-ups and abandoned-cart emails

Need a business website or an app instead? See web & app development.

The ROK Daily Drive website: Your car. Our expertise. Your peace of mind.
rokdailydrive.com · a website we built

How we work

From free audit to customers who come back

Four clear steps. You always know what comes next.

  1. Free audit

    We find where your customers drift away.

  2. Set up

    Your customer list, CRM, email and WhatsApp, and a store if you need one.

  3. Follow up

    Welcome, reorder and win-back messages go out on time.

  4. Watch them come back

    A monthly report in naira, and what we’ll improve next.

Started in 2025. Already trusted by growing Nigerian brands.

₦360M+

in client revenue supported since 2025

Your customer list, then email, WhatsApp and SMS: welcome messages, reorder reminders, loyalty offers and win-backs, with a monthly report in naira.

No. We can start with the buyers in your DMs and add a store later.

Klaviyo, Mailchimp, Omnisend, Brevo, MailerLite, Zoho Campaigns or WhatsApp. If you already use one, we work with it.

Websites and apps, reviews, reporting and ads management. We only recommend what you need.

Book a free retention audit, or reach us by email, phone or WhatsApp.

Frequently Asked Questions

Can’t find yours? Send us a message.

Your First Retention Audit Is Free

We’ll show you where buyers are slipping away and how to win them back. Free, no obligation.