Turn One-Time Buyers Into Repeat Customers

Retention marketing for Nigerian e-commerce brands: one customer list, then email, WhatsApp and SMS that bring buyers back.

Sample email design by Kosher Leads: a Dang! concept email, Better Together
Sample design · a Dang! concept email by Kosher Leads, not client work

What you get

Retention marketing, done for you

Everything that happens after the first sale, set up once and run every month.

Customer list & CRM

Buyers from DMs, WhatsApp and your store in one list, with consent recorded.

Welcome & thank-you flows

Messages that make a first order feel special, so the second one comes easier.

Reorder reminders

Email and WhatsApp nudges timed to when each product runs out.

Loyalty & referrals

Rewards, early access and referral offers for the customers who buy most.

Win-back campaigns

Offers that bring quiet customers back before they drift to a competitor.

Reports in naira

What returning customers spent, and which messages sold.

How we work

From first call to results

Four clear steps. You always know what comes next.

  1. Map your customers

    Our free audit shows where customers drift away.

  2. Set up

    CRM, email and WhatsApp set up, with your customers in one list.

  3. Follow up

    We write and switch on welcome, reorder, loyalty and win-back messages.

  4. Watch them come back

    A monthly report in naira, and what we improve next.

Started in 2025. Already trusted by growing Nigerian brands.

₦360M+

in client revenue supported since 2025

Selling to people who already trust you costs less than finding new buyers, and it doesn’t stop when the ad budget does.

Klaviyo, Mailchimp, Omnisend, Brevo, MailerLite, Zoho Campaigns or WhatsApp. We can move your existing customers over.

Yes. Customers from your website, DMs and WhatsApp all land in one list.

We set up your sending domain properly (SPF, DKIM and DMARC) and follow Google’s sender guidelines, so your emails reach the inbox.

Frequently Asked Questions

Can’t find yours? Send us a message.

Your First Retention Audit Is Free

We’ll show you where buyers are slipping away and how to win them back. Free, no obligation.